I want to extend to you my sincerest and most heartfelt appreciation for the beautiful hair that I have today. I want you to know that I had given up hope that I would have hair that made me feel pretty or brought out my self confidence. I had lost faith in the stylists and colorists that I have been faithful to for years, as no one ever seemed to truly have my best interests in mind. No matter what I said, pictures I brought, or how hard I tried to communicate what I wanted…nothing helped. And one would think that to take one look at my hair, my skin, my coloring etc….a true professional would know what to do. Thank you – you are finally the professional that I have been looking for all these years.